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Help & Support

đź›’ Orders

Simply add the desired products to your cart, then follow the secure checkout process.

Yes, as long as the order has not yet been processed or manufacturing has not begun.

Contact us quickly via our form or by email.

đź’ł Payment

We accept credit card payments and mobile payments (Apple Pay, Google Pay, if enabled).

Yes, all transactions are encrypted and processed via secure platforms compliant with PCI-DSS standards. No banking data is stored on our site.

đźšš Delivery

  • In-stock items: shipped within 48 business hours after payment.

  • Custom products: manufacturing time indicated on the product page, then delivery according to the chosen carrier.

Yes, we deliver in France and abroad (fees and times vary by destination).

Upon shipment, you will receive an email with a tracking number.

🔄 Returns and Refunds

Yes, only for in-stock items, within 14 days of receipt. Custom products are not returnable.

The product must be new, unused, in its original packaging.
đź“· Clear photos of the product and packaging are required to validate the request.

🎨 Products and Customization

Yes, we create custom 3D prints. You can send us your files or describe your project.

Depending on the product, several options may be available (indicated on the product page).

đź›  Care

  • Avoid prolonged exposure to sun or excessive heat.

  • Clean with a soft, dry or slightly damp cloth (no abrasive products).

  • Handle with care to avoid breakage.

đź“© Contact

Via our contact form, by email, or on our social media.

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